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Products/ Services :: Interactive Voice Response Systems

How does it work?
Interactive Voice Response Systems, or IVR, is a phone technology that allows a computer to detect voice and touch tones using a normal phone call. The IVR system can respond with pre-recorded or dynamically generated audio to further direct callers on how to proceed. IVR systems can be used to control almost any function where the interface can be broken down into a series of simple menu choices. Once constructed IVR systems generally scale well to handle large call volumes.

What else I need to know?

Content Selling Through IVR (payment gateway)
Selling content using IVR is convenient and very user friendly. Having only to type in the product code and any addition information, users can actually buy things through their phones. IVR acting as a payment gateway, products can be sold before customers actually see their bills in their phone bills. It is as good as using your mobile or landline to act as a credit card.

We started with Dreamchat (chatline) as the first ever chatline with live 1 to 1 chat capable of letting two users to talk to each other on the line without them calling each other or revealing their numbers to the other party through our chat line. Through this service, we have already established a database of over 140,000 unique users. We constantly upgrade our systems to meet the market demands.

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